Privacy Policy

1. Who we are

WVE Labs ("WVE Labs", "we", "us", "our") is a digital product company providing product strategy, UX/UI design, mobile and web development, custom software and applied AI services. You can reach us at business@wvelabs.com or (800) 588-9094.

2. Information we collect

We collect information you provide directly, such as your name, email address, phone number, company and project details when you contact us, request a consultation, book a call, or opt in to communications from us.

We also collect standard technical information automatically when you visit our website, such as IP address, browser type, device information and pages visited, used to operate, secure and improve the site.

3. How we use your information

We use the information we collect to respond to inquiries, schedule and run consultations, provide our services, send service-related and (where you have opted in) marketing communications, improve our website, and comply with legal obligations.

4. SMS / text messaging

If you opt in to receive text messages from WVE Labs, we may send you messages related to your inquiry, appointments, consultations and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How we share information

We do not sell your personal information. We share information only with service providers who help us operate our business (such as scheduling, communication and hosting providers) under confidentiality obligations, and where required by law.

SMS/mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes.

6. Data retention and security

We retain personal information only as long as needed for the purposes described in this policy or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it.

7. Your choices and rights

You may opt out of marketing emails via the unsubscribe link, and out of text messages by replying STOP. Depending on your state of residence, you may have rights to access, correct or delete your personal information. Contact us at business@wvelabs.com to exercise them.

8. Changes and contact

We may update this policy from time to time and will post the revised version on this page. Questions? Contact us at business@wvelabs.com or (800) 588-9094.